Add staff and choose their roles

Invite each person by phone number or email. They set up their own sign-in and a six-digit PIN.

Roles

Role	What they can do
Owner	Everything at the properties they own, including reports, staff and the bank account payments settle to
Manager	All day-to-day work, and approves voids, discounts over the limit, check-outs with a balance and refunds
Receptionist	Bookings, check-in and check-out, guest bills, payments and their own shift’s cash
Waiter or bar	Table orders, sending to the kitchen, and settling bills to cash, card or a room
Kitchen	The ticket screen only. No prices and nothing else
Housekeeping	Room cleaning tasks only

One person, several roles

Roles are permissions, not people. At a small property one person can be both receptionist and bar. Give them both roles.

Keep in mind that controls work because different people do different jobs. If one person takes the booking, the money and the order, no software can catch a mistake or a theft. Where you can, split the jobs.

When someone leaves

Remove them from Staff. Their sessions end at once on every device.